Personal data

Personal data is all information about an identified or identifiable individual. This includes information about your identity such as your name, your e-mail address, or your postal address. However, any information that cannot be directly linked to your identity (e.g. statistical details such as the number of users of the online offer) is not considered to be personal data.

You can essentially use our online offer without disclosing your identity and without providing any personal data. In that case, we will collect only general information about your visit to our online offer. However, personal data will be collected from you for some of the services offered. Such data will be processed by us exclusively for purposes connected with your use of this online offer, including without limitation to provide the desired information. Whenever personal data is collected, you are required to provide only data that is absolutely essential. Also, you may be asked to provide additional details, which are optional information provided voluntarily. We let you know in each case whether the input fields are for mandatory or optional details. We have provided more specific information in the corresponding section of this Privacy Statement.

There is no automated decision-making based on your personal data in connection with the use of our online offer.

Processing personal data

We store the information provided by you on protected dedicated servers located within the European Union. Technical and organisational measures are taken to protect such servers against loss or destruction, access, modification, or dissemination of your data by unauthorized persons. Access to your data will be permitted only to a limited number of authorised persons. Such persons are in charge of the technical, commercial, or editorial support of the servers. Notwithstanding regular checks, full protection against all risks cannot be provided.

Your personal data is transmitted over the Internet in encrypted form. We use TLS (Secure Socket Layer) encryption for transmission of data.

Disclosure of personal data to third parties

We use your personal information at all times exclusively to provide the services that you have requested from us. Insofar as we use external service providers in performing the service requested, such external service providers will also access the data exclusively for the purpose of performing the service. By taking the necessary technical and organisational measures, we ensure compliance with data protection standards and require our external services providers to do the same.

Moreover, we will not disclose the data to any third parties, including without limitation for advertising purposes, without your express consent. We will disclose your personal data only if you have consented to disclosure of the data or insofar as we are entitled or required to do so under legal provisions and/or administrative or judicial orders. This may include, without being limited to, giving information for purposes of criminal prosecution, in order to avert danger, or in order to enforce intellectual property rights.

Insofar as we transmit your personal data ourselves or through service providers to countries outside the European Union, we do so in compliance with the specific provisions set out in Article 44 et seq. of the GDPR and require our service providers to comply with such provisions. We will therefore transmit your data to countries outside the European Union only in compliance with the level of protection ensured by the GDPR. Such level of protection is ensured among other things by an adequacy decision of the EU Commission and/or by appropriate safeguards under Article 46 of the GDPR.

Legal basis for data processing

Insofar as we obtain your consent to processing your personal data, the legal basis for data processing is Article 6(1)(a) of the GDPR.

Insofar as we process your personal data because processing is necessary for the performance of a contract or is necessary under a quasi-contractual relationship with you, the legal basis for data processing is Article 6(1)(b) of the GDPR.

Insofar as we process your personal data because processing is necessary for compliance with a legal obligation, the legal basis for data processing is Article 6(1)(c) of the GDPR.

Furthermore, Article 6(1)(f) of the GDPR may constitute the legal basis for data processing, if processing of your personal data is necessary for the purposes of the legitimate interests pursued by our company or by a third party, except where such interests are overridden by your interests or your fundamental rights and freedoms which require protection of personal data.

Throughout this Privacy Statement, we always refer to the legal basis on which we process your personal data.

Deletion of data and duration of storage

We will delete or block any personal data provided by you as soon as the purpose of storage of such data ceases to apply. However, we may continue to store your personal data if such storage is governed by legal provisions to which we are subject, including without limitation the legal obligation to retain business records and documentation. In such a case, we will delete or block the personal data after the prescribed period of time has expired.

Information relating to your computer

Every time you access our online offer, we collect the following information relating to your computer, regardless of whether or not you have registered: the IP address of your computer, the request of your web browser, and the time stamp of that request. In addition, the status and the amount of data transferred in the course of the request are recorded. We also collect product and version information of the web browser used and the operating system of the computer. Furthermore, we record the website from which our own online offer has been accessed. The IP address of your computer is stored only for the duration of your use of our online offer; afterwards, it is deleted or anonymised by truncation. The remaining data is stored for a limited period of time.

We use this data to operate our online offer, including without limitation for troubleshooting, or to assess the degree of utilisation of our online offer, or to carry out adjustments or improvements thereof. Such purposes also constitute our legitimate interest in data processing in accordance with Article 6(1)(f) of the GDPR.

etracker

For our online offer, we use the analytics services of the company etracker GmbH, of Erste Brunnenstrasse 1, 20459 Hamburg. The technologies of etracker allow an analysis of your user behaviour. We use the No Cookies option of etracker so that no cookies are used as part of the technical process. With the help of etracker technologies, we collect and store the following data:

When storing visitor data, certain data, including without limitation visitors’ IP addresses, device and domain data, is stored in truncated and/or encrypted form only so that the individual user cannot be identified based on the data. The data collected is never merged with other existing data, e.g. for the purpose of identifying an individual.

The IP address is truncated automatically by default at the earliest possible stage without you as a user being required to carry out any special adjustments or configurations.

We use etracker in order to enhance and optimise the quality of our online offer and its contents and in order to revise and enhance the reach and findability of our online offer.

Your consent pursuant to Article 6(1)(a) of the GDPR is the legal basis for data processing.

For further information on the data privacy policy of etracker please visit:https://www.etracker.com/datenschutz/

Use of Google Fonts

Our online offer uses Google Fonts as third-party resources. Google Fonts originate from Google and are provided free of charge. To integrate Google Fonts, the required data is requested from a server, typically a Google server. When such a request is made, the server is informed about our web pages that you have visited. Also, Google stores the IP address of the browser on the visitor’s end device accessing the web pages. It cannot be ruled out that during that process data is transmitted to the USA and that US security authorities may gain access to that data. For further information on data processing by Google please refer to the privacy policies of Google which you may access here:

www.google.com/fonts#AboutPlace:about
www.google.com/policies/privacy/

The provisions of Article 6(1)(f) of the GDPR form the legal basis for integration of Google Fonts; our legitimate interest is to optimise our online offer.

Use of Vimeo

Our online offer embeds videos from the Vimeo video platform. That service is operated by Vimeo LLC, 555 West 18th Street, New York 10011, USA (hereinafter: “Vimeo”).

If you access a web page of our online offer which embeds a video from Vimeo, a connection with the Vimeo servers is created. Vimeo may use cookies to analyse your user behaviour. If that happens, the server is informed about the web pages of our online offer that you have visited.

If you are logged in to your Vimeo account at that time, you enable the provider to directly assign your browsing behaviour to your personal profile. You can prevent that by logging out of your account first. For further information on the handling of user data please refer to the Vimeo privacy statement at https://vimeo.com/privacy.

We use Vimeo so we can show you videos and inform you about us and our services. Our legitimate interest within the meaning of Article 6(1)(f) of the GDPR forms the legal basis for embedding the videos; however, the playing of the videos and the associated further data processing are only carried out on the basis of your consent within the meaning of Article 6(1)(a) of the GDPR.

Facebook Fan Page

In addition to our own online offer, we maintain a fan page on the Facebook social network. We use the fan page to post information about our activities and provide a channel for communication. The Facebook social network is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter: “Facebook“).

Instagram account

In addition to our own online offer, we maintain an account on the Instagram social network. We use the Instagram account to inform about our activities and to provide a channel for communication. The Instagram social network is operated by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland (hereinafter: “Facebook“).

Rights of persons concerned

You have extensive rights with respect to the processing of your personal data. First of all, you have an extensive right to information and under certain circumstances may demand correction and/or deletion or blocking of your personal data. You can also demand restriction of processing and you have a right of objection. You also have a right to data portability with respect to personal data that you have transmitted to us.

If you wish to assert any of your rights and/or would like more detailed information concerning your rights, please contact our customer service. Alternatively, you may contact our data protection officer.

Revocation of consent and objection

You may at any time revoke your consent with future effect. Revocation of consent does not affect the lawfulness of any processing performed on the basis of such consent prior the revocation. In such cases, too, please contact our customer service.

Insofar as the processing of your personal data is not based on consent given by you but on another legal basis, you can object to the data processing. Your objection will lead to a review and, if necessary, to termination of the data processing. You will be informed of the outcome of the review and – if the data processing is to be continued after all – you will receive further information from us on why the data processing is admissible.

Data protection officer; contact

We have appointed an external data protection officer who supports us in data protection issues and whom you can contact directly. If you have any questions about our handling of personal data or if you would like other information on data protection issues, please do not hesitate to contact our team:

Datenschutz@emotions4life.de

Complaints

If you are of the opinion that the processing of your personal data does not comply with this Privacy Statement or the applicable data protection provisions, you have the right to file a complaint with a supervisory authority. You can also file a complaint with our data protection officer. Our data protection officer will review the matter and inform you of the outcome of the review.

Links to other websites

Our online offer may contain links to other websites. Generally, these links are identified as such. We have no influence on the extent to which linked websites comply with the applicable data protection provisions. We therefore recommend that for other providers’ privacy statements, you refer to the information given on their respective websites.

Amendments of this Privacy Statement

Any revision of this Privacy Statement is identified by the date specified (see below). We reserve the right to amend this Privacy Statement at any time with effect for the future. Amendments will be made, among other things, in case of technical adjustments of the online offer or changes of the data protection laws. The Privacy Statement as amended from time to time is always made available directly through our online offer. We recommend obtaining information on any changes of this Privacy Statement on a regular basis.

This Privacy Statement was last revised in: July 2022